This is a practical, step-by-step walkthrough: registration, verification, bonuses, and payments — no fluff.
What You Need First
- A valid email address (for account creation and verification).
- A mobile phone number (optional but recommended for two-factor authentication).
- Government-issued photo ID (passport, driving licence, or national identity card) for KYC checks.
- A payment method accepted in the UK — debit cards, e-wallets like Skrill or Neteller, or prepaid vouchers.
- A mystake bonus code if you plan to claim a promotional offer — these are often posted on affiliate sites or the promotions page.
- Stable internet connection and a modern browser (Chrome, Firefox, or Safari) — the site is mobile-optimised and works as a progressive web app (PWA) without needing an app store download.
Creating Your Account
- Navigate to https://my-stake.gb.net/ and click the sign-up button, usually located in the top-right corner.
- Fill in the registration form: choose a username, enter your email, create a strong password, and select your country (United Kingdom).
- Provide personal details: full name, date of birth, home address, and phone number — ensure all match your ID documents.
- Accept the terms and conditions and confirm you are over 18.
- Verify your email by clicking the link sent to your inbox — check spam if it doesn’t appear within a few minutes.
- Complete your first mystake login using your chosen credentials. You will then be prompted to set up two-factor authentication (2FA) for extra security.
- Deposit funds using your preferred method (see payments section) and, if you have a mystake bonus code, enter it in the designated field before confirming the deposit.
Wagering Calculation
Bonuses come with wagering requirements — the amount you must bet before you can withdraw any winnings tied to the bonus. Below is a detailed example using a typical deposit match bonus.
Important: The numbers below are illustrative — always check the specific terms for your offer.
Assume you deposit £50 and receive a 100% match bonus, so you get an additional £50 in bonus funds. The wagering requirement is 30x the bonus amount (not deposit + bonus). Formula:
Total wagering requirement = Bonus × Wagering multiplier
Total wagering = £50 × 30 = £1,500
You now need to place bets totalling £1,500 before bonus funds can be converted to withdrawable cash. Different games contribute differently towards the requirement:
| Game Type | Contribution % |
|---|---|
| Slots (most titles) | 100% |
| Table games (blackjack, roulette) | 10% |
| Video poker | 20% |
| Live dealer games | 5% |
If you play only slots, every £1 bet counts as £1 toward the £1,500 requirement. If you play blackjack, a £10 bet only counts as £1 (since 10% of £10 = £1). To calculate how many rounds you need:
For slots: £1,500 ÷ 100% = £1,500 total bets. If average bet is £2, you need 750 spins (£1,500 / £2).
For blackjack: you would need to bet £15,000 in total (since only 10% counts).
Factoring in house edge: assume a slot has an RTP of 96%. Expected loss from wagering = (1 – RTP) × total bets = 4% × £1,500 = £60. So after meeting the requirement, your expected bonus value is £50 – £60 = -£10 (negative expected value if wagering is high). Always consider the RTP when deciding to pursue a bonus.
Safety & Licensing
MyStake operates under a Curacao eGaming licence (sub-license). While this provides basic player protection, it is not as strict as the UK Gambling Commission (UKGC). For myStake UK players, this means:
- Winnings from a Curacao-licensed casino may be subject to local income tax — you are responsible for reporting and paying any taxes due according to UK law.
- Dispute resolution is handled via Curacao’s complaint process, which can be slower than UKGC’s independent adjudication.
- The site uses SSL encryption (128-bit or higher) to protect data during transmission.
- KYC verification is mandatory before any withdrawal — your ID, proof of address, and possibly a selfie holding your ID will be requested.
- Responsible gambling tools (deposit limits, self-exclusion, reality checks) are available in your account settings.
Money In, Money Out
Below is a summary of common payment methods for UK players. Processing times are typical but can vary.
| Method | Min Deposit | Min Withdrawal | Deposit Time | Withdrawal Time | Fees (Casino Side) |
|---|---|---|---|---|---|
| Visa / Mastercard | £10 | £20 | Instant | 1–3 business days | None |
| Skrill | £10 | £10 | Instant | Up to 24 hours | None |
| Neteller | £10 | £10 | Instant | Up to 24 hours | None |
| Paysafecard | £5 | Not available | Instant | N/A | None |
| Bank Transfer | £20 | £50 | 1–3 business days | 3–5 business days | May apply by bank |
To withdraw, go to the cashier, select your method, enter the amount, and confirm. If you used a mystake bonus code, ensure all wagering requirements are met before requesting a withdrawal — otherwise the bonus and any winnings may be forfeited.
Troubleshooting
Below are common issues and their solutions:
- Cannot log in — If you have trouble with myStake login, first check you are using the correct email and password. Use the “Forgot password” link to reset. If 2FA is enabled and you lost access to the authenticator app, contact support with your registered email and ID to disable it.
- Bonus code not accepted — Ensure the mystake bonus code is entered exactly as provided (case-sensitive). Check the code’s validity period, minimum deposit requirement, and eligible games. If it still fails, clear your browser cache and try again.
- Withdrawal stuck on “pending” — After requesting a withdrawal, it may stay pending for up to 48 hours for security checks. If it exceeds 72 hours, contact live chat with your withdrawal ID and ask for an update.
- Game won’t load or freezes — Refresh the page or clear your browser cache. Disable VPN or ad-blockers temporarily. If the problem persists, try a different browser or device. Most games are HTML5 and work on mobile browsers without issues.
- Verification (KYC) rejected — Upload clear, colour copies of documents. Ensure your name and address exactly match your account. If rejected, check the reason in your account or email, correct any mistakes, and re-upload. Common errors: expired ID, blurred photos, or address not matching your account.
- Deposit not credited — First, check your bank/ e-wallet statement to confirm the transaction completed. If funds were deducted but not added to your casino balance, wait 15 minutes. If still missing, contact support with transaction ID (e.g., Skrill reference or bank statement screenshot).
Need to Know
Is myStake legal for UK players?
MyStake does not hold a UK Gambling Commission licence, but it accepts UK players under its Curacao licence. It is your responsibility to ensure online gambling is legal in your jurisdiction. UK players can access the site, but they must be 18 or older and pay any applicable taxes on winnings.
How do I claim a mystake bonus code?
Enter the code in the bonus field when making a deposit. The bonus is usually credited automatically after the deposit is confirmed. Always check the terms: minimum deposit, wagering requirements, and eligible games.
What is the minimum deposit at myStake?
The minimum deposit is £5 for Paysafecard and £10 for most other methods. Always check the specific method you plan to use.
How long do withdrawals take?
E-wallet withdrawals (Skrill, Neteller) are typically processed within 24 hours after approval. Debit cards take 1–3 business days, and bank transfers can take 3–5 business days. The initial withdrawal may be delayed due to KYC verification.
Can I set a deposit limit?
Yes, you can set daily, weekly, or monthly deposit limits under the responsible gambling section in your account settings.
What games contribute 100% to wagering?
Most slot games contribute 100%, except for a few that may be excluded. Table games, video poker, and live dealer games contribute less, typically 5-20%. Check the bonus terms for exact percentages.
Do I need to verify my account before withdrawing?
Yes, you will be asked to provide proof of identity (passport or driving licence) and proof of address (utility bill or bank statement) before any withdrawal is processed. This is a one-time KYC check.
Extra Tips
If your withdrawal is delayed beyond the normal processing time, take the following steps:
- Check your account’s verification status — if documents are still pending or rejected, complete them first.
- Wait 48 hours from the moment you requested the withdrawal — many casinos have a “pending” period for security checks.
- After 48 hours, contact live chat support. Provide your account email, withdrawal ID (found in transaction history), and the amount. Ask for an expected resolution time.
- If support does not resolve within 24 hours, escalate to a manager or compliance team — mention that the delay exceeds standard processing.
- As a last resort, if the withdrawal is still unpaid after 5 business days, consider filing a complaint with Curacao’s licensing authority or a third-party mediator like AskGamblers. Keep all correspondence as evidence.
Always withdraw using the same method you deposited with, if possible, to avoid additional verification steps.
By following this guide, you can navigate registration, bonuses, and payments efficiently. Remember to gamble responsibly and never bet more than you can afford to lose.